04CRM & automation

Less admin. Nothing missed.

Connect enquiries, follow-up, and repeatable processes so your team spends less time on manual work and fewer opportunities fall through the gaps.

The connected workflow

  1. 01New enquiry arrives
  2. 02Recorded in your CRM
  3. 03Follow-up triggered
  4. 04Team notified to act

What's included

Systems that do the routine work.

01

CRM Setup

A CRM organised around your pipeline, stages, and team.

  • Pipeline design
  • Contact records
  • Data import
02

Lead Tracking

See where every enquiry came from and where it stands.

  • Lead sources
  • Status tracking
  • Ownership
03

Workflow Automation

Automate repeatable steps like follow-ups, reminders, and hand-offs.

  • Automated emails
  • Reminders
  • Task creation
04

Process Improvement

Map current processes and simplify where work gets stuck.

  • Process mapping
  • Reporting
  • Documentation

How it works

From first conversation to steady delivery.

  1. 01

    Map

    Review how enquiries and tasks move through the business today.

  2. 02

    Design

    Agree the pipeline, stages, and what should be automated.

  3. 03

    Configure

    Set up the CRM, workflows, and connections.

  4. 04

    Refine

    Train the team and adjust as real work flows through.

Who it's for

Built around how you work.

  • 01

    Sales-led businesses

    Keep every lead visible and followed up at the right time.

  • 02

    Service & appointment businesses

    Automate confirmations, reminders, and customer updates.

  • 03

    Teams buried in admin

    Replace repeated manual steps with dependable workflows.

Platform choice and automation scope are agreed per project. Custom quotations only; CRM and software subscriptions are separate where applicable.

Let's talk about your next step.

Every engagement is scoped and quoted around your requirements. Or email us at info@masvion.com.

Book a Consultation